✦ FREQUENTLY ASKED QUESTIONS
Questions? We've got answers.
The essentials on our glitter, nails and candles, plus payment and getting in touch. Choosing a glitter? See the guide. Delivery or returns? See Shipping & Returns.
✦Our glitter
What is your glitter made from?
Our core range is premium polyester (PET) glitter — the fine, high-sparkle kind that crafters, nail techs and resin artists reach for. Each colour's cut and finish are listed on its product page.
How much glitter is in a pot?
Each product page lists the pot size and net weight. A little goes a long way, so one pot lasts a surprisingly long time for most nail, face and small-craft projects — for big resin or tumbler work you may want extra.
How should I store my glitter?
Keep it in a cool, dry spot with the lid firmly closed, away from direct sun and moisture. Stored well, it keeps its sparkle for years.
Is your glitter vegan and cruelty-free?
Our glitter isn't tested on animals. If you need confirmation about a specific colour or ingredient, get in touch and we'll help.
Where are you based?
We're an Australian small business — every order is packed and shipped from Melbourne.
✦Nails & candles
✦ Full instructions included with every purchase.
How does the nail dip powder system work?
Dip powder is a powder-and-liquid system: prep the nail, brush on base, dip into your colour, apply activator, then finish with top coat. You'll need the four liquids (Prep, Base, Activator, Top Coat) plus your colours — the Complete Set or a Starter Kit gets you everything in one go.
Which liquids do I need for dip powder?
All four: Prep, Base, Activator and Top Coat. Buy them individually to top up, or grab the Complete Set of Liquids to start from scratch.
Can I burn a glitter candle?
Safety first
Our glitter candles are decorative — the glitter is a finish on the outside, not designed to be burned. If you light one, keep the flame clear of the glittered surface, never leave it unattended, and keep it away from children and pets.
Our glitter candles are decorative — the glitter is a finish on the outside, not designed to be burned. If you light one, keep the flame clear of the glittered surface, never leave it unattended, and keep it away from children and pets.
✦Safety
Can I eat it or get it in my mouth?
No — glitter isn't food and shouldn't be eaten. Keep it away from the mouth and eyes. If swallowed, seek medical advice.
Is glitter safe around children and pets?
Keep glitter out of reach of young children and pets, and supervise kids while they use it. Avoid the eyes, nose and mouth.
How should I dispose of loose glitter?
Sweep or wipe up loose glitter and bin it rather than rinsing large amounts down the drain — better for your pipes and for waterways.
✦Orders & payment
What payment methods do you accept?
Visa, Mastercard, PayPal, Apple Pay and Google Pay.
Can I change or cancel my order?
Get in touch as soon as you can with your order number. If it hasn't been packed or shipped yet, we'll do our best to change or cancel it.
Can I send an order as a gift?
Absolutely — leave a note at checkout and we can add a gift message and leave pricing off the packing slip.
✦Wholesale & bulk
Do you offer wholesale or bulk pricing?
Yes — for larger quantities or stockist enquiries, get in touch via our Contact page and we'll send through wholesale pricing.
Can you help me find a specific colour or blend?
Tell us the colour, effect and cut you're after and we'll point you to the closest match — or let you know what's possible.
✦Help
How do I get in touch?
Head to our Contact page or email us — we're a small Melbourne team and always happy to help with anything sparkly.
Still can't find it?
Send us a message — we're happy to help with anything glitter, nails or candles.
